There are times when a manager faces a challenging set of circumstances and can use help in designing a strategic response and implementation plan. I have worked with many senior executives in a consultative role, helping them think through the difficult situation and develop a plan of action.
I am based in Eugene, Oregon but can work with you wherever you are located via online video platform.
Conflict is not a sign of failure; poorly managed conflict is failure. Poorly managed conflict is expensive.
One of my goals is to help organizations become less conflict-averse and more conflict-competent.
Conflicts and problems, when addressed well, become an organizational resource that can be used to improve systems and relationships and the bottom line.
Identifying the source of a problem is key; for example, sometimes what appears to be a relational problem between two individuals is actually a structural problem.
Fix the structural problem, and the relationship improves.
Fundamentally, people want to get along, want things to work, want to resolve problems. People want to be successful. Sometimes they need help. When given the right tools and support, they’ll usually be on board to fix the problem or resolve the dispute.
Effective communication is the key to unlocking thorny problems and making good decisions.
My work with you is a partnership. We learn together.
Prior to my conflict resolution career, I co-founded and grew a business from zero to 150+ employees. That experience gave me first-hand experience of what organizational work involves. I know the challenges management faces. If your organization needs help with a specific situation, needs to improve its overall conflict management system, or wants to improve organizational culture and climate, give me a call. We can talk about what you are dealing with and how I can help.